Low-Cost Internet Access for Residents

Who offers home internet service for low-income residents in Seattle?

These companies offer low-cost, high-speed Internet in Seattle, all for approximately $10 a month. With help from these programs, you can search for jobs, do your homework, pay your bills, check your email, watch short video clips, download music, and much more. You can also purchase laptops, desktop computers and tablets starting at $109, and qualify for a discounted smart phone plan as well. 

See below for contact and general information for each of these offerings. 

For more information, please contact the Cable Office at (206) 684-8498 or by email at cable_support@seattle.gov.

Comcast Logo

Internet Essentials Program

(855) 846-8376 There may be long phone wait times. If you can find a way to access the internet, you can also apply here: https://apply.internetessentials.com/

  • $9.95/month + tax
  • Download speeds up to 50 Mbps. Upload speeds up to 5 Mbps.
  • Free installation and in-home Wi-Fi.
  • Access to 40 1-hour sessions of XFINITY Wi-Fi hotspots outside the home every 30 days.
  • No credit checks, contracts or equipment rental fees. 
  • Must live in an area where Comcast is available.
  • Eligibility includes households eligible for public assistance programs such as:
    • National School Lunch Program
    • Public Housing Assistance
    • Medicaid
    • Supplemental Nutrition Assistance Program (SNAP)
    • Supplemental Security Income (SSI)
    • Low Income Home Energy Assistance Program (LIHEAP)
    • Women, Infants, and Children (WIC)
    • Temporary Assistance for Needy Families (TANF)
  • Eligible households also
    • Are not current Comcast internet service customers (have not had service in past 90 days).
    • Households who owe money to Comcast may still qualify if approved by 06/30/22
    • Refurbished laptops available for purchase (includes Microsoft Office, Norton Security Suite and 90-day warranty) for $149.99 + tax.

Astound by Wave logo

Simply Internet by Astound (by Wave) (206) 684-8498

Seattle residents: Please use this form packet* to apply for Astound Broadband's Simply Internet program or call (206) 684-8498.  *Please follow the special instructions on the forms for submitting your application.

  • Open to current or new Astound powered by Wave customers. Must live in an area where Astound is available.
  • $9.95/month + tax
  • Service level 50/5 Mbps speeds 
  • Free installation and standard WiFi.
  • No credit checks, contracts or equipment rental fees.
  • Free installation and in-home Wi-Fi
  • Eligibility includes:
    • Qualify for the Seattle Utilities Discount Program; or
    • Qualify for low-income subsidized housing; or
    • Have a child who qualifies for the free or reduced school lunch program

ConnectAll -Interconnections Logo

Connect All, powered by InterConnection
(206) 633-1517 Visit the online store at connectall.org

Low-Cost INTERNET Program

  • $14.95/month internet on the T-Mobile LTE Plus network through Mobile Citizen.
  • Cost of a one-time fee of $99 to purchase an LTE modem ("hotspot").
  • Unlimited LTE Plus data; no overage charges
  • Qualify if a DSHS recipient or annual income no greater than $54,000.
  • Refurbished laptops also available for low-cost with software (Windows, Microsoft Office, Microsoft Security Essentials) and a 1-year warranty)

Low-Cost COMPUTERS available for low-income residents.

  • Chromebooks starting at $79; Windows PCs at $114; and Macbooks at $300.
  • All computers come with preinstalled Software (Windows, ChromeOS, MacOS, Microsoft Office, Microsoft Security Essentials) and a 1-year warranty.
  • Qualify if a DSHS recipient or annual income no greater than $54,000.
  • For those who don’t qualify for low-income pricing, we also offer discounted laptops in our general online store.

PCs for People

PCs for People provides unlimited mobile internet service through the Sprint LTE service (up to 150 Mbps) that can share WiFi with more than one computer or other WiFI enabled device at a time.

  • Hotspot costs $95 
  • Service is $15.00 per month
  • A potential recipient must be below the 200% poverty level or be currently enrolled in an income-based government assistance program.
  • Refurbished laptops are available from approximately $130 and desktop computers for less, depending upon stock availability.  Shipping is free.
  • See more detail at https://www.pcsforpeople.org/eligibility/

Atlas Networks

(206) 395-7222 or Atlas Networks Atlas Networks offers low-income internet service in apartment buildings around Seattle, including housing in Pike Place Market. For buildings with low-income units, Atlas offers these high-quality, dependable internet service options to residents.

  • $19.99/month - 100/100 Mbps
  • $29.99/month - 1000/1000 Mbps (Gigabit)
  • Free installation
  • Internet router rental from Atlas is $6.00/month.
    • Rental comes with unlimited internet service support.
    • You can also use your own internet router.
  • Must live in a building where Atlas is available. Check Atlas's 'building finder' to see if your building has service.  

human-I-T telephone number: 888-268-392

human-I-T has implemented programs geared toward enabling technology ownership and internet connectivity in underserved communities.

Low-cost internet program: Program partners include Frontier Communications, Spectrum, Mobile Citizen, and the California Emerging Technology Fund (CETF).

Low-cost device & computer program: If you are an individual or an organization looking to acquire technology at a low or no cost, please fill out the Technology Request Form by clicking here.

Eligibility: Interested households must be able to provide the required low-income proof for the provider of their choice in order to qualify. 

  • Low-income: Households qualify based on proof of being part of other assistance programs, such as Public Housing Assistance or Section 8 voucher, free school lunches, SSI (Supplemental Security Income) or other government assistance.
  • ‍Veterans: Any veteran with form DD-214 may apply.
  • ‍Disabled Individuals: Any individuals receiving Social Security or Supplemental Security Income disability assistance.
  • ‍Charitable organizations: IRS designated charities and not-for-profit schools.

Information Technology

Jim Loter, Interim Chief Technology Officer
Address: 700 5th Ave, Suite 2700, Seattle, WA, 98104
Mailing Address: PO Box 94709, Seattle, WA, 98124-4709
Phone: (206) 684-0600
Phone Alt: Cable TV & Internet Discount Information: (206) 684-8498

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